Our Ethos – Promise Delivered
We understand that issues such as temperature excursions or missing delivery deadlines can set a clinical trial back significantly, having a detrimental impact on all stakeholders including the patient, the company and the clinician.
Here at BAP Pharma, we focus on delivering a high-quality service to our customers, ensuring that we:
- Proactively manage the whole process of clinical trial supply from start to finish
- Use quality partners with a good track record to ensure that products are received in perfect condition
- Employ a policy of absolute honesty. If we cannot fulfil a request, we will keep customers informed and provide alternative suggestions.
What sets BAP Pharma apart is undoubtedly its people.
We employ individuals who are highly qualified and experienced professionals, who can make a difference to BAP Pharma, its clients and ultimately the clinical trials industry and patients.
Our people are also driven to provide a reliable and flexible service to our customers.
"The commitment to serve the customer that comes from BAP is always appreciated"
"Their network seems to be good, they are able to get drugs and paperwork other companies cannot"
"They reply quickly to queries which is helpful. You’re never sat there waiting"
"BAP Pharma are seen as one of the market leaders. I tend to go with BAP based on their honesty and openness"
"They are very collaborative and I appreciate their customer focus and orientation. They are trying to be more of a partnership"
"They don’t overpromise. That is very important to me as a client and they don’t let me down"
"Honestly, they are always very proactive and transparent. If there is an issue, they tell us"
Award Winning Organisation
BAP Pharma’s extraordinary growth over the years has culminated in many prestigious awards being awarded to us.
These awards have included an EcoVadis Silver Rating for our Corporate and Social Responsibility, as well as appearing in the Sunday Times FastTrack for being one of the fastest growing companies in UK and Europe.