Distribution Manager
Hours:
Contract:
BAP Pharma is the fastest-growing, independently owned pharmaceutical clinical trials supply organization, with specialist divisions in Comparator Sourcing, Secondary Packaging & Labelling/Global Storage & Distribution and Medicines Access.
Our story is one of incredible growth and success, which has culminated in receiving many prestigious awards, such as recognition in Diversity & Inclusion and Social & Environmental, and the continued expansion of our core business operations in UK, Germany and the USA.
We are now looking for experienced and passionate professionals who are dedicated to providing unparalleled customer service, to continue to drive our business forward and become a part of our success story.
As Distribution Manager, you will lead the end-to-end distribution of medicinal products, ensuring shipments are delivered safely, compliantly, and on time to customers and clinical sites around the world. Working closely with clients, suppliers, logistics partners, and internal stakeholders, you will oversee distribution activities, maintain product integrity throughout the supply chain, and ensure all regulatory, quality, and customer requirements are met.
A key aspect of the role is providing leadership to the Distribution team, creating a high-performing and customer-focused environment while driving continuous improvement across logistics operations. You will play an important role in supporting clinical studies and commercial supply projects, ensuring efficient, compliant, and successful delivery of distribution services.
- Lead and oversee the end-to-end distribution of medicinal products, ensuring shipments are delivered safely, compliantly, and on time
- Manage and develop the logistics team, driving high standards of performance, collaboration, and customer service
- Partner with clients to understand distribution requirements and support the successful delivery of clinical study logistics
- Coordinate global shipments, ensuring all import/export licences, customs documentation, and regulatory requirements are met.
- Create and maintain distribution protocols, procedures, and documentation to support clinical trial and commercial distribution activities
- Build and manage relationships with carriers, depots, and logistics partners, agreeing service levels and monitoring performance
- Ensure product integrity is maintained throughout the supply chain, including temperature-controlled transportation and tracking requirements.
- Oversee inventory, logistics records, and distribution systems, ensuring all documentation is accurate, compliant, and audit-ready.
- Manage the return, reconciliation, and disposal of clinical trial materials in accordance with approved procedures and client requirements.
- Identify and implement process improvements that enhance efficiency, compliance, quality, and customer experience.
- A university degree, college diploma, or equivalent qualification
- A minimum of 3 years' experience in a logistics or distribution role, with a strong understanding of international shipping and courier operations
- Previous experience leading, coaching, or developing a team, with the ability to motivate others and drive high standards of performance
- Fluency in both English and German, with excellent written and verbal communication skills
- Experience working with courier companies and logistics partners, managing relationships to ensure efficient, compliant, and timely deliveries
- Strong IT skills, including experience with stock control, inventory management, or other operational systems
- Excellent organisational skills, with the ability to prioritise competing demands and perform effectively in a fast-paced environment
- A proactive and analytical approach to problem-solving, with the flexibility to adapt to changing priorities and business needs
- Strong interpersonal and customer service skills, with the confidence to build effective relationships with clients, suppliers, logistics partners, and colleagues at all levels
- Pharmaceutical industry experience would be advantageous but is not essential
BAP Pharma is committed to enabling a supportive work environment, which is diverse and inclusive and based on mutual respect.
We offer comprehensive training and development programmes to employees to enable them to excel in their roles. We provide our team with a platform in which to continually progress and excel and deliver on our promises to our clients.
BAP Pharma – Promise delivered. Our people are results driven, tenacious and customer focused.
If you think you have what it takes to be part of a successful team with an exciting future, please apply today!